Returns and Refunds policy
Thank you for shopping at CMA IMAGING.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 3 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
The product was purchased in the last 3 days
The product is in its original packaging
The product isn't used or damaged
You obtained a Return Merchandise Authorization Number (RMA) from us
Products that do not meet these criteria will not be considered for return.
To obtain a Return Merchandise Authorization Number (RMA), contact us:
By email: sale[email protected]
Send the product with its original packing and the RMA number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:
CMA IMAGING 13 bis avenue de l'Industrie 1420 - Braine l'Alleud, Belgium
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from CMA IMAGING.
If you received a damaged product, please notify us immediately for assistance.
Sale items can be refunded.
We do not issue refunds for digital products once the order is confirmed and the product is sent.
We recommend contacting us for assistance if you experience any issues receiving or downloading our products.
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: [email protected]
Support ticket: http://www.cmaimaging.com/helpdesk/cma-us-customer-service-6/submit