ENGLISH - Helpdesk Support Request

CMA Website User Guides / Support

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Helpdesk Ticket Support from CMA IMAGING Website. In this manual, you will be introduce a ticket directly in the CMA Imaging Website. If you need assistance, please call us or email [email protected]

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4. confidential Rev 1. 0919 confidential v2.0919 cmaimaging.com Page   " 4

2. confidential Rev 1. 0919 confidential 3. Opening a Ticket In this section, you will be able to open a ticket with the Helpdesk Team. Complete the form and submit your request.

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3. confidential Rev 1. 0919 confidential 4. Automatic E-mail notification You will receive and automatic email with your Ticket ID. You can reply any time to the emails and the CMA Representative will follow the history of communication.

5. Track the status of your ticket from the CMA Website Login with your email and password, then go to the Ticket Section.

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5. confidential Rev 1. 0919 confidential 6. Help us improve our Support Service Please rate our service from the automatic email notification after solving and closing the ticket.

CMA Sales Support Team

[email protected] v2.0919 cmaimaging.com Page   " 5

1. confidential Rev 1. 0919 confidential Helpdesk Support from CMAIMAGING.COM [email protected] Helpdesk Ticket Support from CMA IMAGING Website In this manual, you will be introduce a ticket directly in the CMA Imaging Website. If you need assistance, please call us or email [email protected] .

1. Sign-in with your email and password in the CMA Website 2. Go the Support Main Menu in the CMA Website v2.0919 cmaimaging.com Page   " 1

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